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Pet Odor & Stain Removal

Get the smell out — not just covered up.

Pet accidents soak past the surface into the backing, pad or cushion foam, which is why air fresheners and rental machines only mask it for a while. We treat at the source, on carpet, rugs, sofas or mattresses.

Priced at a free on-site assessment · often added to any cleaning visit
MAstatewide coverage
Any surfacecarpet, rug, sofa or mattress
Same-visittreated at the source
Clean sofa and area rug after a recent SpotlyPro visit Fresh finish
Sofa & rug, recent visit
Coverage

Serving all of Massachusetts

Surfaces

Carpet, rugs, sofas & mattresses

Proof

Before & after on every job

Contact

Call or text (978) 760-3908

Why the smell comes back

A regular clean often just masks pet odor — it doesn't remove it.

Urine and other pet accidents travel past the visible surface. Spraying or shampooing the top of the fibers rarely reaches where the odor is actually coming from.

It's below the surface

Reaches the backing, pad or foam

By the time you can smell it, the accident has usually soaked past the carpet or fabric into the backing, pad, or cushion foam underneath — which is why surface cleaning alone doesn't fix it.

Crystallized odor

Comes back with humidity

Old, dried urine can crystallize and reactivate on humid days, which is why a smell can seem to disappear and then return. It needs to be broken down, not just masked.

Multiple spots

Needs full coverage, not spot spray

Pets often return to the same general area, so there can be more affected spots than are visible. We check broadly rather than treating only the spot you point to.

How it works

What actually happens during a visit.

01

Inspect & locate

We check the affected area and surrounding zones — pets often mark more spots than are visible to the eye.

02

Treat at the source

A targeted treatment breaks down odor-causing residue at the backing, pad or foam level, not just the surface.

03

Deep extraction

Professional extraction pulls the treated residue back out of the material.

04

Deodorize & dry

A final deodorizing pass and airflow setup so the space is fresh, not just freshly sprayed.

Starting price

Priced at a quick on-site assessment.

Free on-site assessment
  • Works on carpet, rugs, sofas & mattresses
  • Often added to a scheduled cleaning at a lower add-on rate
  • No guessing — price confirmed before we start
  • Treats the source, not just the smell

Text us which surface is affected and a few details and we'll give you a straightforward price, usually the same day. See our full pricing for every service on the home page.

Pet odor FAQ

Questions we get asked most.

Can pet odor really be removed, not just masked?
In most cases, yes — by treating at the backing, pad or foam level where the odor actually lives, rather than spraying the surface. Very old, heavily saturated areas may improve significantly rather than disappear completely.
Does this work on old, set-in stains?
Often, yes. Older stains can take more than one pass, and we'll be upfront if a spot is unlikely to fully clear.
Is the treatment safe for pets?
Yes — we use pet- and family-safe products with no harsh residue left behind.
Can this be added to a regular cleaning visit?
Yes — it's commonly added to a carpet, rug, sofa or mattress cleaning at the same visit, often at a lower rate than treating it on its own.
How do you find spots that aren't obvious?
We check the general area around any known spot, since pets often return to nearby locations that aren't visibly stained yet.
Do you offer free estimates?
Yes — text us a few details about the surface and situation and we'll get you a straightforward quote, usually the same day.

Let's get that smell out for good.

Call or text with your address and which surface is affected — carpet, rug, sofa or mattress. We'll tell you if you're in range and get you a price.

or send the details here

We reply by phone or email, usually same day.